Leak Tech Specialist - The roofer did not refund me

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On 6/18/2016, I hired Leak-Tech-Specialist to take a free roof estimation and fix roof leaking right away if it is possible at my home in Houston. I got company information from Thumbtack.

I have a three stories home. There are some leaks on the second story ceiling and drywall after heavy rains. Those leaking areas are just beneath my third floor balcony. Previously there are some companies came in and took a look. They could not give me certain diagnose for this problem. Mr. Jean Travis from Leak-Tech-Specialist accessed to the third floor attic and found out there is a small area leaking on the roof. He is pretty confidence that second floor leaking caused by this. He worked around 1 hour and sealed the leaking and other possible leaking area. He charged me $750.00 cash and 10 years warranty for this service. After that I have talk to my friends and searched on the internet. I also called some other companies. Their service fee is different from Mr. Jean Travis. Lei Roofing will charge me $350.00 depend on the leaking area. Another company, G.T.O will charge me from $275 to $750 depend on leaking area. So, I fell Leak-Tech-Specialist charge me too much. I wrote to Mr. Jean Travis about this. We bargained several times. Finally we got an agreement that both of us could accepted. I will get $300.00 refund without warranty (because the ceiling still leaks after heavy rain, which indicated the leaking is not mainly from roof). While my real nightmare starts from this. Mr. Jean Travis said he had sent out check to me at least three times, 6/27/16, 7/7/16 and 7/14/16. I have not received it because he made mistake on my mailing address. He promised to send it again. But I did not receive it again. I wrote and called to Mr. Jean Travis. This time he even blocked my phone and did not reply to me. Now I am in a very bad situation, no refund and no warranty.

I am writing to let you know here is such a dishonest business man using this website to do business and he should be kicked out from here. Otherwise, the victim is only myself but more other customers.

Product or Service Mentioned: Leak Tech Specialist Roof Repair.

Reason of review: Pricing issue.

Thumbtack - The worst businessman I have met

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On 6/18/2016, I hired Leak-Tech-Specialist to take a free roof estimation and fix roof leaking right away if it is possible at my home. I got company information from Thumbtack.

I have a three stories home.

There are some leaks on the second story ceiling and drywall after heavy rains. Those leaking areas are just beneath my third floor balcony. Previously there are some companies came in and took a look. They could not give me certain diagnose for this problem.

Mr. Jean Travis from Leak-Tech-Specialist accessed to the third floor attic and found out there is a small area leaking on the roof. He is pretty confidence that second floor leaking caused by this. He worked around 1 hour and sealed the leaking and other possible leaking area.

He charged me $750.00 cash and 10 years warranty for this service. After that I have talk to my friends and searched on the internet. I also called some other companies. Their service fee is different from Mr.

Jean Travis. Lei Roofing will charge me $350.00 depend on the leaking area. Another company, G.T.O will charge me from $275 to $750 depend on leaking area. So, I fell Leak-Tech-Specialist charge me too much.

I wrote to Mr. Jean Travis about this. We bargained several times. Finally we got an agreement that both of us could accepted.

I will get $300.00 refund without warranty (because the ceiling still leaks after heavy rain, which indicated the leaking is not mainly from roof). While my real nightmare starts from this. Mr. Jean Travis said he had sent out check to me at least three times, 6/27/16, 7/7/16 and 7/14/16.

I have not received it because he made mistake on my mailing address. He promised to send it again. But I did not receive it again. I wrote and called to Mr.

Jean Travis. This time he even blocked my phone and did not reply to me.

Now I am in a very bad situation, no refund and no warranty.

Product or Service Mentioned: Leak Tech Specialist Roof Repair.

Reason of review: No refund, no warranty and roof still leaks.

Monetary Loss: $300.

Preferred solution: Refund me. I do not trust company's work.

Comments

Anonymous
Chicago, Illinois, United States #1191676

Is this complaint about Thubyack or leak-tech-specialist??? Hmmmm I'm a bit confused.

Anonymous
to Anonymous #1406424

Dont know how if you have three floors how is the second floor Leak not From roof must come in from so called porch

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